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Cybersecurity: Keep Your Restaurant Safe and Be in the Know
There’s been a huge shift in the restaurant industry as far as technology goes, as more and more eateries incorporate computer databases and other wireless electronic equipment into their businesses to make it run that much smoother. As convenient as technology can be for a restaurant and the daily operations that running one entails, there has been a major increase in cyber crime in recent years, making cyber safety an even bigger priority than it’s ever been before.
1. Restaurant owners should be more concerned with securing private networks.
There are many upper level staff members within the restaurant industry that don’t consider their cybersecurity as often as they should—many see it as an extra charge or burden to hire outside sources to assist them with the safety of the networks in which their restaurant technology software operates on. In truth, when a restaurant operates on a pubic or shared network, there are too many ways for cyber crimes to occur. This is exactly why restaurant owners shouldn’t just depend on firewalls and anti-virus software to protect their stored information online. A secured private network should be used instead, so that there aren’t as many risks for cyber hacking in the first place.
2. Data breaches can leave customer’s confidential information compromised.
Coming in second place right after retail cyber crimes, the restaurant industry has the second highest amount of data breaches. Many times, the purpose of a cyber crime is to access confidential information that can bring the hacker a monetary benefit in some type of way. Since every restaurant accepts debit cards and credit cards, which must be swiped into their electronic payment processing system, this makes the restaurant industry optimal for hackers—especially when they know that the restaurant doesn’t have the proper cybersecurity measures set in place.
3. A restaurant can be at serious risk after hacking has occurred.
Although hacking is usually associated with stolen credit card numbers and stolen money, there is so much more at risk when it occurs in the restaurant industry. First and foremost, a restaurant can be sued by its customers for their negligence to keep their software secure, in the event that a customer’s debit or credit card number was stolen. Hacking that occurs in the restaurant industry can also cost a lot of money for the business to combat, as they need to hire specialists to take care of the issue and retrieve the information that was stolen. And above all else, a restaurant can experience a huge drop in customer confidence, since patrons who dine at a restaurant might lose trust after this type of cyber crime has occurred.
4. Cyber crime is not a matter of if, but when.
Unfortunately, cyber crimes are bound to happen in the restaurant industry. Since it has become the new normal, even with a decent network and secured setting, restaurant owners should strongly consider hiring specialized staff to help prevent these serious cyber crime attacks. A strict plan must be set in place for when a cyber crime occurs, detailing the steps that should be taken before and after it has happened to ensure that the restaurant remains a successful and trusted one.
Protect Your Restaurant by Purchasing an Insurance Policy from RPA
Restaurant owners can benefit greatly from performing best practices when it comes to cyber safety. One of the greatest things a restaurant owner can do, when it comes to cybersecurity, is consult Restaurant Programs of America to set their business up with an insurance policy that protects their establishment in the event that a cyber crime has taken place. Contact RPA by calling 866-577-7007 to learn more.