Blog

RPA shares the most up-to-date information for all your restaurant needs!

New Millennium Insurance Claims

Do you have the proper coverage to protect you from "new millennium" claims? The new year is a perfect time to think about protecting one of your major assets - your business. In today's world, claims other than the traditional fire, theft, and slip and falls are becoming commonplace. Employment Practices Liability Insurance provides coverage [...] Read On

5 Tips to Prepare Your Restaurant Business for 2016

5 Tips to Prepare Your Restaurant Business for 2016 As the New Year begins to unfold, it’s important for restaurant owners to take a good, hard, look at how their restaurant performed in 2015. Identifying areas where the restaurant had great success, like hiring new staff, running certain specials, or opening a new location, allows […]

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Boost Your Profits with Appetizers and Desserts

Boost Your Profits with Appetizers and Desserts While many diners are in “dine and dash” mode whenever they go out to eat, there is still a large segment of restaurant guests who enjoy ordering a first course and/or a last course. Restaurants of all shapes and sizes often overlook appetizers and desserts, and will throw […]

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Restaurant Reputation Management 101: Chipotle…Again!

Restaurant Reputation Management 101: Chipotle…Again! Image via Operating hours Just when Chipotle lovers finally felt safe to head back to their favorite fast casual spot to grab a burrito bowl, things have gotten worse for the brand…much worse. Fresh off the October of 2015 E.coli outbreak, reports of over 50 people nationwide contracting the foodborne […]

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Restaurant Reputation Management 101: Subway

As a franchise owner, the thought in the back of your mind should always exist, constantly asking “What if something bad happens to the brand?” When a crisis occurs, the franchise needs to be quick to respond and go above and beyond the public’s expectations in order to manage that “something bad.” Subway’s last 6 [...] Read On

Protect Your Restaurant During the Holidays

The holiday season is a busy time for restaurant owners. Every night leading up to the holiday can have a packed dining room, busy kitchen, and a hectic staff. It’s important for restaurant owners to have properly trained staff to handle large holiday crowds, as well as having a comprehensive plan in place across all […]

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Does Christmas Have a Place in Your Business?

If you haven’t heard, the nation is up in arms over Starbuck’s decision to remove the Christmas-related designs usually found on their cups during the holiday season. They’ve elected to go with a more conservative, yet still slightly festive, plain red cup. Backlash from social media took the nation by storm, as thousands of faithful [...] Read On

Restaurant Reputation Management 101: Chipotle

Since it threw its hat into the fast-food casual ring and took the nation by storm, Chipotle has developed a large, loyal following that will drive for miles and wait in line for 20-30 minutes just to get their burrito bowl fix, or to grab a burrito to go. When you step into a Chipotle, [...] Read On

4 Vital Steps to Reduce the Risk of Employee Lawsuits

There is no one business that is immune to employee lawsuits. Usually, these lawsuits turn into lengthy litigations that can become very costly to the businesses’ ownership. Because of the fast-paced environment in a restaurant, accidents and incidents are a real risk of occurring, and lawsuits are always a real possibility following one. Restaurant owners [...] Read On